Clients And Engagements

Keep entity metadata, period work, assignments, and source evidence connected.

Clients hold the firm-facing record for each company or entity.

Engagements represent period-based work for a client, such as monthly close support, reconciliation, review, or year-end preparation.

Client context

Client records can store:

FieldPurpose
Name and codeIdentifies the client across firm views.
Entity typeSupports accounting and tax context.
Registration and tax IDsKeeps review context close to source work.
Contact detailsTracks client-side owner or finance contact.
Financial year endAnchors period-based review.

Engagement context

Engagements link documents, worksheets, bank reconciliation, chat, assigned users, due dates, and status.

Use engagements when the same client has multiple active periods or workstreams.

Practical rule

Assign documents to the most specific known context. If client or engagement is unknown at upload time, use the Data Room filters to find and assign those documents later.